Paying for an expensive, outdated system with limited functionality
Relying on a server-based accounting system with limited CRM integration and inadequate reporting functionality presented a number of challenges for Business SA. Slow system speeds meant that even basic, everyday tasks took a lot longer to complete.
Requiring multiple isolated servers to run, Business SA's solution was not only outdated but also resource-intensive.
The management team saw this as an opportunity to replace its core operating system with a new solution that would help them operate more efficiently and become more data-driven.