How Fresh Frontier achieved faster food processing times, with Wiise ERP.
Michael has worked in food distribution since he was 15 and started his business, Fresh Frontier, with a simple goal – to offer the freshest local ingredients and food products.
Fast-forward 10 years and the successful, family-run business was frantically trying to keep up with each morning’s orders. Staff would often (literally) run between the front office and picking floor with paper documents, errors were common and understanding margins almost impossible.
Fresh Frontier
Michael has worked in food distribution since he was 15 and started his business, Fresh Frontier, with a simple goal – to offer the freshest local ingredients and food products.
Fast-forward 10 years and the successful, family-run business was frantically trying to keep up with each morning’s orders. Staff would often (literally) run between the front office and picking floor with paper documents, errors were common and understanding margins almost impossible.
Fresh Frontier’s biggest challenge was its data – Managing orders on paper meant they had no ability to manage and track performance. While frustrating in most sectors, being unable to identify essential production information posed a huge compliance risk for the food manufacturing business.
“If we made a tub of salad, there were eight areas where we could potentially make a mistake”, explains Michael. “We could get the order wrong, enter it wrong, send the wrong piece of paper – which meant if any discrepancies occurred, we had no idea why or even where to look”.
With no way to add orders to its system automatically, the business relied on manual data entry. Inputting orders would take up to 3 hours a day, slowing its production times – and hindering the business’s fresh food promise.
