Standalone systems, manual processes reduce productivity
Managing key processes on four different systems with limited integration meant that staff was forced to spend time on repetitive tasks such as data entry and data consolidation.
Using a server-based system also meant that the warehouse team couldn't access or update inventory levels on the go, impacting productivity even further.
While the business was growing more than 18% year-on-year, its server-based solution was starting to slow down, and the need for more scalable business software became a priority.